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Coronavirus outbreak | Global insurers to be hit by claims, financial market volatilities: Moody’s

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Bad times are in store for the insurance sector as more nations fall prey to the coronavirus or COVID-19 outbreak. Rating agency Moody’s sees a direct impact on global insurance companies due to a rise in claims and an indirect whiplash due to financial market fluctuations.

India's General Insurance Corporation of India (GIC) has an exposure to the global reinsurance market. So, any major impact on the reinsurance and insurance market globally will affect GIC Re's books.

“We currently expect these indirect effects to have a more material financial impact on the sector. Mortality levels would need to rise significantly to trigger a substantial rise in claims for life insurers. We foresee no significant impact from claims on mainstream non-life players,” Moody's said in a recent report.

Second order effects to cause greatest financial impact

The Coronavirus outbreak may trigger an economic slowdown and those fears are making financial markets increasingly volatile. Moody's sees an increasing likelihood of a global recession as long as the virus remains uncontained.

"Significant deterioration in equity markets and widening credit spreads, along with even lower interest rates, will weigh on insurers' profitability, capitalisation and business volumes," it stated.

Fears of additional cases being detected has been weighing on Indian financial markets. Benchmark indices ended in the red for the seventh consecutive session on March 2 as concerns over coronavirus continued to weigh on investor sentiment.

D-Street witnessed one of the most volatile sessions in the recent past on March 2, a swing of around 1,000-points, that wiped out most gains made on the Sensex.

Global reinsurers' pandemic exposure is significant at very high severity levels

Global reinsurers have benefited from a significant growth in China and the rest of Asia. However, the Moody’s report said their exposure to the region is still moderate relative to their overall portfolios. It foresees little impact on the reinsurance space given the "absence of significant international spread of the coronavirus and high mortality."

P&C commercial lines exposure is limited

Moody’s does not expect a significant rise in claims for commercial line insurers, although some sub-sectors, such as contingency business, may be affected. "Business interruption claims will be limited as these policies commonly exclude outbreaks of infectious disease, and pay only if physical damage occurs." it explained.

Trade credit insurers face rising claims due to economic slowdown
A slower consumer spending and negative pressure on China's goods and services sectors will likely lead to higher credit insurance claims. Moody’s expects a greater impact on these insurers' capitalisation and profitability in the event of a significant global economic slowdown. When it comes to India, it lists sectors like electronic goods, pharmaceuticals and automobile that have been hit due to a near shutdown of goods and component supply from China since January.

Explained: Post-Brexit, here's how getting a UK work visa will change

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Are you an Indian holding a Phd in a STEM (science, technology, engineering and mathematics) discipline? If so, getting a United Kingdom visa could become easier for you starting next year. That is because, even if your salary is below the minimum threshold set by the UK government in a proposed new regime, there are a few concessions.

These concessions will make you eligible for immigration under new rules that will kick-in from January 1, 2021.

This is one of the many new regulations that the UK government has proposed in its attempt to attract talent after exiting the European Union (EU) on January 31, 2020. Following this, a new set of rules will come into place which would end free movement of people.

The UK government will introduce an Immigration Bill to bring in a firm and fair points-based system to attract high-skilled workers.

Until now, migrants including those from India, were employed in high-skilled jobs like the ones in the IT sector and low-skilled jobs like those in construction, fast-food chains and grocery stores. The UK government's attempt is to mandate employers to hire locally for low-skilled jobs.

The total number of work visas granted (tier two) touched an all-time high of 1.1 lakh in 2019. Of these, over half were granted to Indians.

At 57,199, India was the top source for tier two or skilled work visas given to migrants in 2019. This was a 3 percent increase over 2018.

In February, the UK government said it is taking a phased approach to ensure smooth delivery of this new system and to allow sufficient time for everyone to adapt.

The new system

Taking guidance from the Migration Advisory Committee (MAC) report published in January, a minimum of 70 points will be required to be eligible to live and work in the UK.

MAC has recommended a reduction in the general salary threshold from £30,000 to £25,600. This means, even if you are paid a minimum of £25,600, you will be eligible for the relevant points.

The points-based system will provide simple, effective and flexible arrangements for skilled workers from around the world to come to the UK through an employer-led system.

Earlier, employers could decide who would be eligible to migrate depending on skill requirements. However, the UK government has said that they are taking back this power to decide on offering work visas to migrants.

In the new system, all applicants, both EU and non-EU citizens, will need to demonstrate that they have a job offer from an approved sponsor, that the job offer is at the required skill level and that they speak English.

A minimum B1 level of English would be necessary. In simple terms, a migrant should be able to effectively communicate in English including work-related matters, describing situations and writing simple and coherent text.

The B1 level also indicates that an individual will be able to 'cope' with most of the situations that would arise from work-related trips in the region, including conversing with strangers, asking for directions and addressing a meeting, among others.

In addition to this, if the applicant earns more than the minimum salary threshold, then the individual would be eligible to make an application. However, if they earn less than the required minimum salary threshold (not less than £20,480), the applicant will be eligible if they are highly skilled or have a relevant PhD for the job.

Each category has a set points system. For instance, while a salary of £25,600 or above would entitle a candidate to 20 points, job in a shortage occupation will be equivalent to 20 points. Speaking English is mandatory and would be equal to 10 points.

How will this work?

For example, a university researcher in a STEM subject wishing to come to the UK on a salary of £22,000, (which is below the general minimum salary threshold), he or she may still be able to enter if they have a relevant PhD in a STEM subject.

Likewise, a nurse wishing to come to the UK on a salary of £22,000 would still be able to enter the UK on the basis that the individual would be working in a shortage occupation, provided it continues to be designated in shortage by the MAC.

A list of the stills in shortage will be published by MAC. It is likely that professions like nurse, coder, data mining and technology-linked engineering will be high in demand due to shortage of local talent.

Some points could be tradable. The UK government has said that migrants will still be awarded points for holding a relevant PhD or if the occupation is in shortage, which they will be able to trade against a salary lower than the ‘going rate’ or the minimum threshold.

A STEM PhD would mean that a candidate could be eligible even if they are paid 20 percent lower than the minimum requirement.

The UK Home Office will continue to refine the system and may also include attributes that can be ‘traded’ against a lower salary. For example, this might include a greater range of qualification levels or other factors such as age or experience studying in the UK.

The MAC report said that about 70 percent of European Economic Area (EEA) resident citizens arriving in the UK since 2004 would be found ineligible for either a skilled-work, family or tier four visa.

Your insurer just wants to 'keep in touch'

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It's a Saturday morning, and you get a Whatsapp message. Is it your partner or friends asking about weekend plans? Oh, it's your insurance company!

Bharti AXA General Insurance announced on February 26 that it has started delivering policies and renewal premium to its customers through the instant messaging platform.

The insurer joins a list of companies like ICICI Prudential Life Insurance, Future Generali India Insurance, Bajaj Allianz General Insurance and Aditya Birla Health Insurance among others to offer products and services to customers.

In July 2019, Niti Aayog CEO Amitabh Kant had said that WhatsApp had 400 million active users in India. For insurers this seems like a golden opportunity, considering that insurance policies are a 'push' product in India where customers need to be nudged to buy it.

Indians are hooked to WhatsApp for personal and professional communication with workplace colleagues. Banks and mutual funds have also jumped on to the bandwagon, offering services on the messaging platform. So why will insurers back off?

Not only policy documents are being sent over WhatsApp, but customers are also allowed to submit claim documents and pictorial evidence for motor claims over these chats. For insurers, 'cross-selling' is the biggest opportunity on chat platforms.

The heads of sales at a Mumbai-based insurer told Moneycontrol that ever since a majority of users opted for the telecom regulator's 'Do Not Disturb' or DND service, it has been tough to contact customers to sell relevant products. Though insurers also experimented with Facebook and Twitter to contact customers, companies tasted little success.

WhatsApp does not have such DND service to bar promotional messages. The platform usually displays it as a 'business account' if it is registered that way. This is being used as a sales advantage. If the policyholder clicks on a link, insurers would get access to offering products and services on the chat platform.

WhatsApp is different. Young professionals in the age group of 25-30 years, who are the main target segment of insurance companies, are prolific users which also lessens the chances of them missing the message.

A study by smartphone brand Vivo and Cybermedia Research in December 2019 showed that an average Indian spent 1/3rd of their waking hours (the time a person is awake) on their phone, which translated to 1,800 hours a year.

With a high likelihood of a prospective customer rejecting insurers' calls by tracing identity details from apps like Truecaller, using WhatsApp has now become the top choice for companies.

However, just like the multiple pesky calls you would keep blocking on your smartphone, WhatsApp calls from sales-persons could soon become a reality. It could get worse if you are added to random WhatsApp groups for 'cross-selling' and promotional offers.

Why just insurers? Other financial services firms have already started using WhatsApp. These entities could soon be joined by real estate firms, retailers, food delivery apps and even the infamous eyewear brands who are ready to make the switch to chat platforms. It could be easy to ignore multiple text messages sent to lure customers. But over chat, this would be tough to miss.

But what about the dangers of over-use of technology?

While companies claim that all service requests and policy documents are encrypted, a smartphone being hacked is not uncommon. In fact, even Amazon's Jeff Bezos fell prey to a situation after private texts and pictures were leaked.

The young Indian is technologically savvy, but since they consume a lot of content on their smartphones, there are potential threats of data theft by hackers. Merely clicking on an unknown link could give access to your phone to third-party users who could then also control the device.

Insurance companies in India are yet to address these concerns. Also, within services offered on instant messaging platforms, there is no clarity on which set of insurance employees are able to access your personal data shared over chats.

For older customers, there are other challenges. Someone who has just started using WhatsApp at the age of 50 could find it a challenge to navigate the application. Here if a policy document or claim intimation would be over this messaging app, chances are that the customer could be unable to access it. A few incorrect steps would either lead to a wrong policy purchase or even rejection of a claim.

Physical services of insurance are still available. But if the idea is to make the process simpler and faster, it should be accessible to all.

Keeping in touch is a good practice. But when it comes to persistent insurance salespersons, maintaining a safe distance looks like a better option at least on WhatsApp.

Industry needs to focus on sustainable packaging materials: Commerce Secretary

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Industry needs to focus on sustainable packaging materials as one can not allow them to be a source of waste to spoil the environment, a top government official said on Thursday.

Commerce Secretary Anup Wadhawan said that packaging material should be biodegradable, re-usable and recyclable.

"We need to focus on this aspect. We cannot allow packaging to be a source of waste... littering the environment, spoiling the ecosystem and cause potential damage to animals," he said.

He was addressing a national conference on packaging, organised by Indian Institute of Packaging (IIP) here.

"We need to address this by making right choice of material," he said.

Further, Wadhawan said that there was a need encourage entrepreneurship and skilling to promote growth of the sector.

Speaking about the sector, IIP Joint Director Madhab Chakraborty said that the current Indian market size of the sector is about USD 32 billion.

He said three new centres of the institute are coming up at Guwahati, Bangalore, and Andhra Pradesh.

"We have got land for all these three centres," he said adding that there was huge demand in the sector for industry to work on innovative environment-friendly materials.

The IIP is a national apex body which was set up in 1966 by the packaging and allied industries and the Ministry of Commerce with the specific objective of improving the packaging standards in the country.

The institute is an autonomous body working under the administrative control of the ministry.

Central govt releases Rs 19,950 crore GST compensation to states

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The central government has released Rs 19,950 crore as GST compensation to states, taking the total amount released to them to over Rs 1.2 lakh crore. In a statement, the finance ministry said Rs 19,950 crore was released to states and union territories last Monday.

When the Goods and Services Tax (GST) came into force in July 2017, states, which lost powers to levy taxes such as VAT, were guaranteed to be compensated for any loss of revenue in the first five years of GST implementation.

This compensation was to come out of a pool that is to be created by levy of cess on certain sin and luxury goods over and above the GST tax rate. The shortfall is calculated assuming a 14 percent annual growth in GST collections by states over the base year of 2015-16.

"With this release of GST compensation, the central government has released a total of Rs 1,20,498 crore towards GST compensation to the states/UTs during current fiscal," the statement said.

The money released compares to only Rs 78,874 crore having been collected as compensation cess in the current FY (till January 31, 2020).

Finance Ministry officials said total GST compensation cess of Rs 62,611 crore was collected in the FY 2017-18, out of which Rs 41,146 crore was released to the states/UTs that fiscal as GST compensation.

In FY 2018-19, Rs 95,081 crore was collected as GST compensation cess of which Rs 69,275 crore was released to the states/UTs as GST compensation.

Officials said that as on March 31, 2019, an amount of Rs 47,271 crore compensation cess collected had remained unutilised after the release of GST compensation to the states/UTs in the 2017-18 and 2018-19.

Mining Minister Pralhad Joshi announces India to stop thermal coal import by FY24

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Union Coal and Mines Minister Pralhad Joshi has announced that the government looks to stop the substitutable import of thermal coal from 2023-24. The government wants to bridge the substitutable shortfall by 2023-24, he told PTI on the sidelines of a two-day brainstorming session organised at Kevadia in neighbouring Bharuch district, about 90 km from Vadodara.

The government recently introduced an ordinance to amend regulations to open up coal mining to other firms outside the steel and power sectors, Joshi stated.

"Whatever the substitutable shortfall is there, we want to achieve it by 2023-2024. We want to stop the substitutable import of the coal."

The government may conduct an auction of 100 fully explored blocks, Joshi said. The latest move in the coal sector is expected to create an efficient energy market, thereby bringing more competition, while reducing coal imports.

Chhattisgarh CM Bhupesh Baghel invites investors from America to invest in state

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As Chhattisgarh government focuses on diversifying from core industries such as mineral and steel to strategically important areas like agro and food processing, IT and defence Chief Minister Bhupesh Baghel has invited American companies to invest across key sectors in the state.

Baghel, currently on a multi-city visit to the US, highlighted his state's investor-friendly and ease of doing business policies as he met representatives of various sectors and members of diaspora from the state inviting them to visit and invest in Chhattisgarh.

"We are a mineral rich state and have several mineral based-industries. We invite companies and investors from America to come and explore core sectors” as well those sectors and regions where there is untapped potential, Baghel told PTI in an interview.

Baghel, accompanied by a high-level official delegation, had over the weekend addressed students at the India Conference at Harvard. He addressed a business lunch Tuesday organized by the Consulate General of India in New York and the US India Strategic Partnership Forum (USISPF).

Baghel said over the next few years his government will focus on strengthening the purchasing power of people in his state.

The state government is also committed to poverty eradication and diversifying from core sectors such as minerals, steel, power to sectors of strategic importance such as agro and food processing, IT, bio ethanol, electronics, textile and apparel, engineering and defense, higher education, pharma and automobile and electric vehicles.

“My target is to see how to increase the purchasing power of the people. No matter how many industries we set up, if people do not have money to buy the products, then what is the benefit of the industries,” he said.

Baghel said that in order to maintain this balance, it is very important to increase the purchasing power, which will in turn benefit businesses and industries.

He underlined that the state government will work towards strengthening the purchasing power of the people, which will ensure demand and then the wheels of the industry will start turning and production will take off.

The state government is looking at making the citizens economically self-sufficient, create demand and let the industry move in to fulfill that demand.

He noted that Chattisgarh is rich in natural resources such as dense forest cover, water and mineral resources yet poverty is still prevalent in some areas. “Poverty eradication is most important. Sectors such as health, education and agro-based industries will help generate new job opportunities as well as increase people's income,” he said.

The state, which has a strong presence of several core sectors industries, is focussed on diversifying from the core areas to non-core areas.

India overtakes UK & France to become 5th largest world economy, says report

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India has emerged as the fifth-largest world economy in 2019, overtaking the UK and France, as per a report by US-based think tank World Population Review.

"India's economy is the fifth-largest in the world with a gross domestic product (GDP) of $2.94 trillion, overtaking the UK and France in 2019 to take the fifth spot," it said.

The size of the UK economy is $2.83 trillion and that of France is $2.71 trillion.

In purchasing power parity (PPP), India's GDP is $10.51 trillion, exceeding that of Japan and Germany. Due to India's high population, India's GDP per capita is $2,170 (for comparison, the US is $62,794), it said.

India's real GDP growth, however, it said is expected to weaken for the third straight year from 7.5 per cent to 5 per cent.

The think-tank in its review that India is developing into an open-market economy from its previous closed and inward "autarkic" policies.

The report observed that India's economic liberalisation began in the early 1990s and included industrial deregulation, reduced control on foreign trade and investment, and privatisation of state-owned enterprises.

"These measures have helped India accelerate economic growth," it said.

India's service sector is the fast-growing sector in the world accounting for 60 per cent of the economy and 28 per of employment, the report said, adding that manufacturing and agriculture are two other significant sectors of the economy.

The US-based World Population Review is an independent organisation without any political affiliations.

Vietnam looks to Indian market to ease virus hit to farm exports

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Vietnam is seeking to boost its farm produce exports to India to alleviate the impact of the coronavirus on the Southeast Asian country's trade with China, its largest trading partner.

Vietnam has asked India to reduce trade barriers on its exports, such as black pepper and cashew nuts, the Ministry of Industry and Trade said on Friday.

"Vietnam and India have room to significantly increase bilateral trade," the ministry said in a statement, adding that the two countries target to raise trade to $15 billion from $11.3 billion last year.

The statement comes amid a visit by Vietnam deputy trade minister Cao Quoc Hung to India "to boost bilateral trade and discuss measures to tackle difficulties faced by Vietnam's farm produce exports due to the disease outbreak in China."

The ministry said Vietnam also wants to boost sales of other products, including fresh fruits and farmed fish, to India. China has been its largest market for these products.

Trade between Vietnam and China, where more than 1,400 people have died from the virus, is expected to be severely hit by travel curbs and closure of borders over virus concerns.

Vietnam moved to quarantine a community of 10,000 people near the capital on Thursday as the number of coronavirus cases rose to 16.

Want an unlimited medical insurance cover? Here is how you can buy it

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There is good news for individuals who are looking to buy a medical cover with no limits on the sum-insured.

Bajaj Allianz General Insurance has launched a novel individual health insurance policy that provides unlimited sum-insured (SI). This policy provides a room-rent range fixed limit option where indemnity is 100 times the daily room rent. Beyond that, there will be a co-pay element.

Under Health Infinity, a person can choose coverage limit according to the per day room rent options which range between Rs 3,000 to Rs 50,000. Based on the chosen option, s/he will be indemnified 100 times of the per day room rent limit.

If the claim amount exceeds this, a co-payment of 15 percent, 20 percent, or 25 percent is applicable as opted by the customer at the time of purchasing policy. This co-payment is applicable only if the claim amount exceeds 100 times room rent and not on the total claim amount.

There is good news for individuals who are looking to buy a medical cover with no limits on the sum-insured.

Bajaj Allianz General Insurance has launched a novel individual health insurance policy that provides unlimited sum-insured (SI). This policy provides a room-rent range fixed limit option where indemnity is 100 times the daily room rent. Beyond that, there will be a co-pay element.

Under Health Infinity, a person can choose coverage limit according to the per day room rent options which range between Rs 3,000 to Rs 50,000. Based on the chosen option, s/he will be indemnified 100 times of the per day room rent limit.

If the claim amount exceeds this, a co-payment of 15 percent, 20 percent, or 25 percent is applicable as opted by the customer at the time of purchasing policy. This co-payment is applicable only if the claim amount exceeds 100 times room rent and not on the total claim amount.

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